GENERAL CONDITIONS OF USE 

This web site www.unfiordisapone.com (http://unfiordisapone.com )with the relative services and contents (hereinafter known as the “Site”) is provided for users and/or clients (hereinafter known as the “Users” or the “User”) for the promotion and sale of original goods belonging to Unfiordisapone trademark and the supply of connected services, such as, for example, the newsletter, the store locator and the contacts form (hereinafter known as the “Purposes”). 

The owner of the site is Unfiordisapone S.r.l. with registered office in Via Rugabella 8, 20122 Milan, VAT number 09651930969, registered with the Milan Register of Companies under no. 2104418.  

The access, consultation, registration and any use of the Site and its relative contents and services, such as the purchase of products offered on it (hereinafter known as the ’”Use” or “To Use”), are activities regulated by these general conditions of use (hereinafter known as the ” Conditions of Use”). 

Use of the Site presumes that the User is aware of these Conditions of Use, and shall lead to the unconditional and full acceptance of the same. 

Therefore, the User is hereby invited to read carefully the Conditions of Use, as well as the Privacy Information and the General Conditions of Sale, prior to Use the Site. 

 

  1. USE OF THE SITE 
  1. Use of the Site is exclusively authorised for personal reasons that are strictly connected to the Purposes and cannot be traced back, even only partially, to any activity of a professional, entrepreneurial, artisan and/or commercial nature. 

 

  1.  Adults shall be exclusively entitled to use the Site. 

 

  1.  The User shall undertake not to use the Site to: 
  1.  communicate untrue and/or incorrect information, and/or relative to third parties, without their explicit consent and/or use the same incorrectly; 
  1. load, communicate and/or send materials, contents, links, files and transmit any other item that: 
  1. are of an obscene, intimidating, offensive, harmful, violent, fraudulent, confidential or unlawful nature; 
  1.  constitute spam, pyramid or chain communications, or any form of advertising or commercial or promotional communication that might damage  the IT systems of Unfiordisapone S.r.l.and of third parties; 
  1.  are technically dangerous or harmful, such as, for example IT viruses, malware, codes and other instruments that might damage the IT systems of Unfiordisapone S.r.l. as well as of third parties; 
  1. interfere, interrupt, damage, infringe and/or tamper with the Site and its regular functioning; 
  1. breach the Conditions of Use and the other legal notes of the Site, third parties’ rights, and/or any provision in the legislation that is currently in force, such as, by way of an example, the (Italian) Law No. 633, dated 22nd of April 1941 on copyright and the (Italian) Legislative Decree Law No. 196, dated 30th of June 2003, concerning personal data protection. 
  1. Unfiordisapone S.r.l. has the right, at any time whatsoever, to interrupt, suspend and/or revoke, even at its own discretion, and without having to provide any reason whatsoever, the Use of the Site. 

 

  1. INTELLECTUAL AND INDUSTRIAL PROPERTY AND ON DATA BANKS RIGHTS  
  1. Any right concerning the contents present or made available on the Site or connected with it, by way of an example but not limited to the same, texts, images, photographs, musics, sounds, video, designs, logos, graphics, layouts, source codes, software, design, the technical solutions adopted and the structure produced for the Site, data banks (hereinafter known as the “Contents”), is held by Unfiordisapone S.r.l.  and the relative owners who entertain directly and/or indirectly commercial relations with the same and it is protected by the national and international laws in force on the subject of the protection of intellectual and/or industrial property rights and/or data banks. 

 

  1. Except for any temporary reproduction of the Contents for activities without any economic relevance and strictly connected with the Purposes, it is strictly forbidden to amend, reproduce, publish, transfer, divulge and/or use, otherwise, in any form or way, the Contents, without the explicit written authorisation of Unfiordisapone S.r.l.. 

 

  1. The User cannot undertake any operation that might contrast with the Unfiordisapone S.r.l.  regular management of the data bank, and the relative owners who entertain, directly and/or indirectly commercial relations with the same, or which might cause unjustified prejudice to the same. 

 

  1. Within the limits of what has been envisaged by the national and international legislation in force concerning the protection of intellectual and industrial property rights and/or data banks, it is strictly forbidden to systematically extract and/or use the Contents of the Site, by means of data mining, robots and other systems aimed at acquiring and extracting data, as well as producing and/or divulging data collections that reproduce, either totally or partially, the Contents of the Site and the services supplied, without the explicit written authorisation of Unfiordisapone S.r.l..  
  1. TRADE MARKS AND DOMAIN NAMES 

 

  1. Trademarks, domain names and all the other distinctive signs contained and/or connected with the Site belong exclusively to Unfiordisapone S.r.l.  or to the respective owners who entertain, directly and/or indirectly, commercial relations with the same. 

 

  1. Use of the aforementioned distinctive symbols, in any way whatsoever, is strictly forbidden without the explicit written authorisation of Unfiordisapone S.r.l.  and that one of the respective owners. 

 

  1. Use of Unfiordisapone S.r.l. name, as well as of the name of those who entertain, directly and/or indirectly commercial relations with the same is, in any case, strictly forbidden, as well as the use of the distinctive symbols, such as, for example, domain names and trade-marks, by means of metadata (such as, for example, meta-tags e keyword-tags), without the written authorisation of Unfiordisapone S.r.l.  or that one of the respective owners 

 

  1. LINKS TO OTHER WEB SITES 
  1. The Site may have hypertext links to other web sites, which may have no connection whatsoever to the Site. 
  1. Such links have been exclusively indicated by Unfiordisapone S.r.l.  to facilitate the web Users navigation and connections towards other web sites. 
  1. Indication of a link shall not imply any kind of suggestion, sponsorship and/or recommendation by Unfiordisapone S.r.l.  to Use the connected web sites, nor any kind of warranty concerning the relative contents, services and/or goods offered and/or sold by the same. 
  1. Unfiordisapone S.r.l.  does not control, in any way whatsoever, the web sites connected by links, nor the information, materials and products contained in them and, therefore, the User hereby acknowledges and recognises that Unfiordisapone S.r.l.  cannot be held responsible for the actions, services, products, contents and the policies in force on such web sites even in relation to personal data processing and conditions of sale. 
  1. Therefore, you are invited to read carefully the conditions of use, the conditions of sale, the privacy policy and any other legal notes on web sites other than the Site. 

 

  1. LINKS TO THE SITE 

 

  1. It is possible to activate hypertext links to the Site, subject to prior written authorisation of Unfiordisapone S.r.l.. To this purpose, you should contact Unfiordisapone S.r.l.  at the following e-mail address: info@unfiordisapone.com. 

 

Unfiordisapone S.r.l. is, at any time, entitled to refuse the activation of direct links to the Site, even in consideration of the previous adoption by the applicant of unfair commercial practices or not in compliance with sector uses, or rather unfair competition or actions discrediting Unfiordisapone S.r.l.. 

 

  1. The activation of deep hypertext links (such as, but not limited to, deep links or deep frames) to the Site is strictly forbidden without the written authorisation of Unfiordisapone S.r.l.. 

 

  1. PERSONAL ACCOUNT USE 
  1. The User shall undertake to supply accurate and complete data during the personal account registration phase, and to promptly inform Unfiordisapone S.r.l.  about any changes to the information supplied. 

 

  1.  The User who is in possession of a personal account on the Site shall undertake to keep his/her access credentials confidential and monitor the regular operating capacity of the same account and immediately inform the competent authorities of its use or an attempt to use his/her account by unauthorised third parties. 

 

  1.  The User hereby accepts that he/she is the solely responsible for all the actions carried out through his/her account, as well as all the damaging consequences or prejudice that might be caused to Unfiordisapone S.r.l.  or third parties using his/her personal account in breach of the General Conditions of Use, the other legal notes set forth on the Site and/or applicable provisions in force, as well as the loss and theft of his/her access credentials. 

 

  1.  Notwithstanding, the entitlement of Unfiordisapone S.r.l., at any time whatsoever, to suspend, amend or cancel each personal User account in case of breach of the Conditions of Use, other legal notes contained on the Site, legislative provisions in force or at the unquestionable judgement of Unfiordisapone S.r.l.  and without any kind of motivation. 

 

  1. WARRANTIES AND REPONSIBILITY FOR USING THE SITE 
  1. Unfiordisapone S.r.l. hereby supplies the Site in its current state in fact and in law, without any kind of warranty, explicit or implicit, for the User. Unfiordisapone S.r.l.  does not guarantee the regular operating capacity of the Site and of those which are connected to it, even indirectly, nor the adequacy of the Site for specific aims, nor that the information, the contents and all the other elements on the Site are updated and free from errors and/or omissions.  

 

  1. Unfiordisapone S.r.l.  shall not be held liable for any damages incurred through using the Site as well as the third party sites, which are, even indirectly, connected, such as, by way of an example, any damages incurred to IT systems, the loss of data or commercial opportunities, as well as damages caused by an interruption to economic activities or derived from Site’s errors, delays, omissions and inaccuracies. 

 

  1. The User is the sole part responsible for the Use of the Site. No responsibility whatsoever can be attributed to Unfiordisapone S.r.l.  in relation to the Use of the Site by the User, which runs contrary to the legislative provisions in force, the legal notes set forth on the Site and/or damaging to third party rights. The User shall undertake to hold Unfiordisapone S.r.l.  harmless from all charges and damages, including any legal fees that might be caused by his/her Use of the Site in breach of the legislative provisions in force, the legal notes contained in the Site and/or damaging to third party rights. 

 

  1. The User acknowledges and accepts that Unfiordisapone S.r.l.  cannot be retained as being in breach of its obligations, nor responsible for any damages incurred by the lack or incorrect functioning of the User’s and/or of third parties’ hardware and software components, telephone and/or telematics connections that are not managed directly by Unfiordisapone S.r.l., as well as the actions of other Users and/or of third parties. 

 

  1.  It is understood that the provisions of this article, including the exclusions of warranty, the limitation of liability and the indemnifies, shall be applied if permitted, either totally or partially, by the applicable law and within the maximum extent admitted by the same. 

 

  1. PRIVACY POLICY 

 

  1. User’s data are processed by Unfiordisapone S.r.l.   in compliance with the laws in force on the subject of the protection of personal data as specified in the special page of the Site “Privacy policy”*.  

 

  1. WARNINGS 

 

  1. Notwithstanding what has been envisaged in the legislative provisions in force, Unfiordisapone S.r.l.  shall be entitled to amend – at any time whatsoever and without being obliged to communicate – any information, contents or other elements present on the Site. 

 

  1. The fact that Unfiordisapone S.r.l. and/or any third parties which entertain with the same directly and/or indirectly business relations, delay or omit to assert their entitlements on the basis of the Conditions of Use, the other legal notes of the Site and the legislative provisions in force, does not constitute a waiver to assert this right, in relation to any actions initiated or which may be initiated in the future. 

 

  1. APPLICABLE LAW AND DISPUTE SETTLEMENT 

 

  1. These General Conditions of Use are regulated by the Italian Law. 

 

  1. In case of disputes arising out of the General Conditions of Use between Unfiordisapone S.r.l. and the User, the User shall be entitled, by the link, https://webgate.ec.europa.eu/odr, to access the platform for the online settlement of disputes supplied by the European Commission. 

 

  1. AMENDMENTS TO THE CONDITIONS OF USE 

 

  1. Unfiordisapone S.r.l.  shall be entitled, either totally or partially, to amend these Conditions of Use, even in considerations of any, legislative changes and/or its own, commercial policies.  Any amendments to the Conditions of Use shall be communicated to the Users on this page of the Site, and shall become binding as soon as they are published on the Site. 

 

  1. The User shall be subject to the regulations set forth in the General Conditions of Use, which are, from time to time, in force, when the User uses the Site. 

 

  1. CUSTOMER CARE 

 

  1. For any further information, advice, complaint and/or other requests, the Client shall be entitled at any time to contact the Customer Service of Unfiordisapone S.r.l. by the Contacts form or the following references: 

–       by e-mail: info@unfiordisapone.com 

–       by post:  UNFIORDISAPONE S.r.l. – Via Rugabella 8, 20122 Milano. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GENERAL CONDITIONS OF SALE 

 

INDEX 

  1. Premises
  2. Purchase of Products
  3. Price of Products and Payment Procedure
  4. Products delivery
  5. Import Taxes and Customs Duties
  6. Withdrawal Entitlement
  7. Legal Guarantee of Conformity
  8. Applicable law and Dispute Settlement
  9. Privacy Policy
  10. Amendments of the Conditions of Sale
  11. Customer Care

 

  1. PREMISES 

 

  1. These general conditions of sale (hereinafter known as the “Conditions of Sale”) shall regulate the distance selling on this web site www.unfiordisapone.com  (hereinafter known as the “Site”), of original products belonging to trademark (hereinafter known as the “Products”). 

 

  1. The Products are sold by Unfiordisapone S.r.l.  with its registered office in 20122 Milan at Via Rugabella 8, VAT number 09651930969, registered with the Milan Register of Companies under no. 2104418, share capital of Euro 10.000,00 (hereinafter referred to as the “seller”). 

 

  1. The Seller, by means of the Site, shall offer the Products for sale exclusively in relation to its final end-users, who are adults and “consumers” (hereinafter known as the “Client”), that are natural persons who do not act in relation to any commercial, entrepreneurial, artisan or professional activity that might be, eventually, conducted. 

 

  1. The offer of the Products by the Seller refers exclusively to the countries set forth in the list of shipment countries listed on the Shipping policies https://unfiordisapone.com. 
  1. The language available to the Client for the conclusion of the purchase order is Italian/English. 

 

  1. The Seller, therefore, shall be entitled not to process any order from minor individuals, other than the “consumer”, from countries that are not included among the shipment countries and/or, in any case, orders that are not in compliance with its own commercial policy. 

 

  1. The Conditions of Sale apply exclusively to the sale of Products on the Site by the Seller and not to the sale of goods or supply of services by individuals other than the Seller, even if they are achievable from the Site by links or other linking methods. The Seller, therefore, shall not be held liable, in any way whatsoever, for the agreements between the Client and third parties. 

 

  1. PURCHASE OF PRODUCTS  

 

  1. Each Product on sale on the Site is accompanied by a photo, a description and the indication of the sale price (including all the applicable taxes and charges at net of shipment fees). It should be noted that the graphic representation of the Products may differ from the real one, even considering the internet browser and/or the monitor used by the Client. 

 

  1. The Client, in order to purchase one or more Products on the Site, must select the single chosen Products. In order to complete the purchase, it is sufficient to select, for each Product, the quantity and any required variant and to confirm the selection adding the Product to the shopping basket. In this way the products are included in the order request in which the customer can add other products or any requests or cancel or modify the selected products up to that time. 

 

  1. Once he/she has selected the Products, the Client must go to the “checkout” on the shopping basket at the web page of the order form completing everything according to the relative instructions and sending it to the Seller. 

 

  1. The purchase orders of the Products may be made by the Client both by means of his/her personal account, if he/she has registered his/her details on the Site, or as a “guest”, supplying, in this case, the personal details required to process the order. In order to get a personal account, the Client shall make a registration on the Site, with the indication of all the required data. 
  1. Prior to sending the purchase order form, the Client can check the order details, as well as identify and correct any mistakes in entering the data. 
  1. Prior to going ahead with purchasing the Products, the Client shall undertake to read the Conditions of Sale, which can also be memorised and/or copied. The Client, by sending the order form, hereby declares that he/she has understood and approved the contents set forth in the form, as well as accepted the Conditions of Sale and Use of the Site whilst, if he/she did not, he/she shall not purchase the Product. 

 

  1. When the order form is sent by the Client, this implies that the Client has undertaken to pay the price indicated in the order. 

 

  1. The purchase of the Product shall be considered completed once the order will be accepted by the Seller who will send by e-mail the relative confirmation to the Client (hereinafter known as the “Order Confirmation”). 

 

  1. The Order Confirmation is sent to the Client at the latest within 2 working days from the receipt of the order and indicates a summary of the Conditions of Sale, the information concerning the essential features of the Products and the specific indication of the price (including all the applicable taxes or duties), the procedure of payment and the delivery costs, the conditions and procedures for asserting the withdrawal entitlement and the information on after-sale customer services. 

 

  1. All the Products on the Site are generally available in the warehouse. In case of unexpected events due to a temporary unavailability of one or more Products, as well as in case of delays with the delivery of the Products, the Client shall be promptly informed by e-mail. But this will not determine penalties or anything to be paid by the Seller. 

 

  1. The Seller is entitled not to accept any purchase order if the information provided by the Client are incomplete, incorrect or misleading (by way of an example, in case of incorrect or insufficient payment details, incorrect billing estimate, incorrect or incomplete shipment address), or in the event of insufficient warranties on Client’s solvency, unavailability, even temporary, of the Products and/or errors in the indication on the Catalog of the sale price and/or of the features of the Product ordered by the Client. In these foresaid cases, the Seller will promptly inform the Client of the rejection of the purchase order by e-mail and, if he/she has already paid the price, repay the amount paid. 

 

  1. The order form shall be archived by the Seller for the time required to process the purchase order and, in any case, in compliance with the terms of the legislation in force. The Client who has made the purchase shall be entitled to check the orders by contacting the Customer Service, as indicated in paragraph 11 “Customer Care” herebelow. 

3.PRICE OF PRODUCTS AND PAYMENT PROCEDURE   

  1. The sale price of each Product is indicated on the Site in Euro/reference currency, including all the applicable taxes and duties at net of the delivery costs which shall be pointed out apart during the purchase procedure. 

 

  1. The Product’s prices on the Site may be subject to variations over time and/or depending on the shipment country. The Client shall undertake, therefore, to check the final sale price of each Product prior to sending the relative order form. 

 

  1. For the payment of the purchased Products and the relevant shipment costs, the Client is entitled to use the following procedure: 

a.Nexi payment circuit; 

b.Credit cards available on the Nexi payment circuit; 

c.Cash on delivery (euro only); 

d.Bank transfer at the following coordinates: 

Beneficiary: 

Unfiordisapone S.r.l. 

Via Rugabella 8 – 20122 MILANO 

IBAN IT 22P0623001627000046067742

telefono: +39 02 875166 – fax: + 39 02860068 

e-mail: shop@unfiordisapone.com 

 

 

  1. PRODUCTS’ DELIVERY
  1. The Products validly purchased shall be sent by express courier service (national and international) to the address indicated by the Client for the delivery. 

 

  1. For the delivery of the Products, a cost contribution will be requested from the Customer as indicated on the “Shipping Conditions” page of the Site and which, however, will be highlighted during the purchase procedure. 

 

  1. The delivery of the Products will only take place after the payment of the amount indicated in the order, including the Product price and the related shipping costs, has been regularly recorded and confirmed. 

 

  1. The shipped Products are delivered within the following terms: 
  • for deliveries in Italy, within 4-5 working days from the shipment;
  • for deliveries to European Union countries, within 6-7 working days from the shipment;
  • for deliveries to non-EU countries, within 8-9 working days from shipment.

Shipments are made from Monday to Friday excluding public holidays. Any changes to the above terms will be promptly communicated by e-mail to the Client. 

 

  1. The Seller ships to all the countries indicated during the registration procedure and, in any case, on the Shipping conditions page of the Site. However, there may be cases in which customs problems may arise to prevent the delivery of the ordered Products. In this case, the Client shall be promptly informed by e-mail. 

 

  1. The Seller reserves to himself/herself the right to apply facilitated shipment conditions, both for Italy and abroad, previously communicating the offer conditions on the Site. 

 

  1. IMPORT TAXES AND CUSTOMS DUTIES 
  1. Sold Products are not subject to any import duties or customs duties, if the Product is sold and delivered in Italy or within the European Union. 

 

  1. In case of deliveries to non-EU countries, the Products may be subject to import duties and/or customs duties depending on the type of Product and the country of destination. It is not possible to foresee in any way whether and what costs should be incurred for the customs clearance of the Products. In any case it is the customer who will be interested to know any costs relating to import duties and/or customs duties shall be charged on the Client. 

 

  1. For further information, the interested Customer must contact the Customs Office of the Country where the Product is delivered. 

 

  1. WITHDRAWAL ENTITLEMENT 

Asserting the withdrawal entitlement 

  1. The Client shall be entitled to withdraw from the agreement executed with the Seller, free-of-charge and without having to explain the reasons, within 14 working days effective from the date of delivery of the Products to the Client, or to a third party authorised by the same. 

 

  1. The Client, in order to assert his/her withdrawal entitlement, shall be entitled to send an explicit and written communication concerning his/her decision to withdraw from the agreement to the Seller supplying his/her references (such as his/her name, surname, address and e-mail), the dates on which the Products were ordered and when they were received, the order number and the relative Products purchased; for this purpose, the Client shall be entitled to use the model withdrawal form, not compulsory, referred to in Annex I of the (Italian) Legislative Decree Law No. 21, dated 21st of February 2014. The withdrawal communication must be sent to the Seller: 
  • by e-mail: shop@unfiordisapone.com;
  • by fax: +39 02 860068;
  • by post:  UNFIORDISAPONE S.r.l. – Via Rugabella8 – 20122 MILANO.
  1. The Client shall be held liable for the reduction in value of any Products which has been caused by an adulteration of the Products other than that one which is required to establish the Products’ nature and characteristics. 

 

  1. The withdrawal entitlement cannot be asserted if the: 
  • Products risk to deteriorate or expire rapidly;
  • The hermetically sealed film that wraps the Products has been opened after delivery and the Product does not present superficially its intrinsic anomalies such as spots due to rancidity.

 

Return terms and conditions 

  1. Products that are subject to withdrawal must be returned to the Seller with their packaging and identification tags. 

 

  1. In order to complete the return, the Client shall undertake to send the Products back, within 14 days effective from the date on which the Client sent the Seller the relative withdrawal form, to UNFIORDISAPONE S.r.l. Via Rugabella 8 20122 MILANO with the indication of the date and order number and his/her personal account information. 

 

  1. The payment of the direct costs of returning the Products is charged to the Customer if the return is not due to the Seller’s fault. 

 

Reimbursement terms and conditions 

  1. Once the Products have been received, the Seller shall ascertain the compliance with the terms and conditions set forth under Article 6. 

 

  1. If this ascertainment is successful, the Seller shall undertake to send to the Client, by e-mail, the acceptance confirmation of the Products which are subject to withdrawal and shall reimburse all the payments made by the Client, including the delivery costs, with the exception of any customs duties. However, the Seller shall not be obliged to reimburse any supplementary delivery costs, if the Client explicitly chose a type of delivery other than the cheaper one offered. 

 

  1. Whatsoever payment method is adopted by the Client, reimbursement shall be activated by the Seller without delay and, in any case, within 14 days from the date on which the Seller received the withdrawal communication. Reimbursement may be suspended by the Seller until the receipt of the Products or until the Client has proven that he/she has sent the Products back, if previous thereto. 

 

  1. The Seller shall reimburse with the same method of payment that had been used by the Client for the initial purchase, unless explicitly agreed otherwise. If there is no match between the recipient of the Products indicated in the order form and the individual who paid for the purchase, reimbursement of these amount shall be made in favour of the individual who paid, unless  otherwise agreed. 

 

  1. In any case, the Client shall non pay any cost as a consequence of the foresaid reimbursement. 

 

  1. LEGAL GUARANTEE OF CONFORMITY 
  1. Besides the warranty provided for any faults of the sold good, the Seller shall provide the Products with a legal warranty of conformity, in compliance with what is stated in Heading III, part IV of the (Italian) Legislative Decree Law No. 206, dated 6th of September 2005 (the so-called Consumer Code). This warranty envisages that the Seller shall be liable for any lack of conformity in the Products sold, where the same becomes apparent within 2 years as from delivery of the Products. However, in relation to the type of product sold (soap bars), to benefit from the guarantee of conformity, the customer, under penalty of forfeiture, must report to the Seller any defect of the product purchased within 2 months of its discovery and within 6 months from the date of purchase. 

In case of lack of conformity reported within the foresaid terms, the Client can ask the Seller to replace the goods free of charge. The Client may also request, at his discretion, an appropriate price reduction or termination of the contract in cases where the replacement is impossible or excessively expensive, and the Seller has not proceeded to replace the good within a reasonable time. 

In order to benefit from this guarantee of conformity, it is required to keep and show the Product’s purchase documents. 

For more information concerning the consumer legal guarantee of conformity, the Client should consult the (Italian) Legislative Decree Law No. 206, dated 6th of September 2005, the so-called “Consumer Code”. 

The guarantee can be granted for defects that occur within 6 months of delivery. In fact, on the cardboard packaging it is indicated that the product must be opened within 6 months from the purchase. 

 

  1. APPLICABLE LAW AND DISPUTE SETTLEMENT 
  1. All the concluded agreements are regulated by the Italian Laws and, if applicable, by the provisions set forth in the (Italian) Legislative Decree Law No. 206, dated 6th of September 2005, the so-called “Consumer Code” and by the (Italian) Legislative Decree Law No. 70, dated 9th of April 2003, on some of the aspects concerning E-commerce. 

 

  1. In case of any disputes arising, between the Seller and the Client, out of the Conditions of Sale, the Client shall be entitled to access by means of the link https://webgate.ec.europa.eu/odr to the platform for the online settlement of disputes supplied by the European Commission. 

 

  1. PRIVACY POLICY 
  1. Client’s personal data are processed in compliance with the laws in force on the subject of the protection of personal data as specified in the special page of the Site “Privacy policy . 

 

  1. AMENDMENT OF THE GENERAL CONDITIONS OF SALE 
  1. The Conditions of Sale may be amended, either totally or partially, by the Seller, even in relation to any legislative changes that might arise. The new version of the Conditions of Sale shall enter into force at the moment in which it will be published on the Site.  

 

  1. The Conditions of Sale applicable to each agreement entered into between the Seller and the Client shall be those in force on the date in which the purchase order was sent by the latter. 

 

  1. CUSTOMER CARE 
  1. In case of any assistance concerning the Products, or any further information, advices, complaints and/or requests, the Client shall be entitled to contact the Seller’s customer service by means of the Contacts form (https://unfiordisapone.com/en/contacts/) or the following references: 

–  by e-mail: info@unfiordisapone.com; 

–  by post:  Unfiordisapone S.r.l. – Via Rugabella 8 – 20122 MILANO 

– via fax: +39 02 860068 

 

PRIVACY POLICY OF THIS WEBSITE 

 

The consultation of this website may involve the processing of data relating to persons identified or identifiable by Unfiordisapone S.r.l. 

Personal data” shall mean any information relating to natural persons that are or can be identified, even indirectly, by reference to any other information including a personal identification number. 

Processing” personal data shall mean any operation, or set of operations, carried out with or without the help of electronic or automated means, concerning the collection, recording, organisation, keeping, interrogation, elaboration, modification, selection, retrieval, comparison, utilization, interconnection, blocking, communication, dissemination, erasure and destruction of data, whether the latter are contained or not in a data bank. 

 

This privacy policy provides information about the management of personal data of users (hereinafter referred to as the “User” or jointly also the “Users”) that interact with the web services of Unfiordisapone S.r.l. accessible via telematics at www.unfiordisapone.com (hereinafter referred to as the “Site”). This privacy policy is provided even pursuant to Sections 13 and 122 of the (Italian) Decree Law No. 196 dated 30th of June 2003, on the subject of personal data protection (hereinafter known as the “Privacy Code”) as well as the regulations given in the General Provisions of the Data Protection Authority on the “Simplified Arrangements to Provide Information and Obtain Consent Regarding Cookies” dated 8th of May 2014.  

This privacy policy is provided only for the Site and for the related and possible subdomains, not even for other web sites which could be interrogated by the User via hyperlinks or links. 

We kindly invite the User to pay attention on this policy prior to provide his personal data in any way. 

 

  1. DATA CONTROLLER 

The Data Controller is Unfiordisapone S.r.l., with its registered offices located in Via Rugabella n. 8, 20122, Milano (Italy), VAT No. 09651930969 (hereinafter known as the “Controller”). 

 

  1. TYPE AND PURPOSES OF THE PROCESSING  

Navigation data 

Computer systems and software procedures for the operation of the Site acquire, during their normal operation, many personal data whose transmission is implied in the use of Internet communication protocols. 

These are information which are not collected to be associated with identified individuals but which for their same nature could, through elaborations and associations with data held by third parties, allow the identification of the Users. This category of data includes the IP addresses or domain names of the computers used by the Users that connect to the Site, the URI (Uniform Resource Identifier) notation addresses of the required resources, the time of the request, the method used to submit the server request, file size obtained in response, numeric code indicating the status of the server response (successfull conclusion, error, etc.) and other parameters related to the operating system and the User’s computer environment. 

These data are used only for the purpose of obtaining anonymous statistical information on the use of the Site and for checking its proper functioning. In any case, it should also be noted that navigational data could be used to detect liability for hypothetical computer crimes. 

 

Data provided voluntarily by the User 

The optional, explicit, and voluntary sending of e-mail to the addresses indicated on the Site implies the subsequent acquisition of the address of the sender, necessary to reply to the requests as well as any other personal data entered in the communication. 

For special services on demand, such as registration to the Site, purchase without registration of products on the Site, subscription to the newsletter service and the sending of communications to the Controller through the contact form, it will be posted on the relevant pages of the Site specific summary privacy policy and required, if appropriate, specific consents. 

 

Cookies 

The Controller uses cookies to enable secure and efficient browsing of the Site and for interacting with the Social Network. 

For more information about cookies and their use on the Site, you may refer to the Policy cookie page as an integral part of this policy. 

 

Social buttons and widgets 

The Site may also have social buttons/widgets. These are particularly the social networking icons, such as Facebook, Twitter, Instagram, Pinterest and Google+, which allow the Users to reach – through a “click” on the icon – the relative social networks. With the support of these tools the User can, for example, authenticate to his/her social account, share content, or recommend the products of the Site in social networks. 

Following the click on social buttons/widgets, the social network could collect the User’s visit data on the Site. As stated in the premises, this privacy policy does not inhale User’s data handling by the social network for which the User shall only refer to the privacy policy provided by the social network. 

Except the cases in which the User spontaneously shares his/her navigation data with the social networks selected by clicking on social button/widgets, the Controller does not disseminate or disclose by transmission any personal information of the User with the social network. 

 

  1. NATURE OF DATA PROVISION  

Except what is above specified about navigation data, the User is free to provide personal information in sending e-mails to the addresses indicated on the Site, in the use of social buttons and widgets, and in requesting the specific services of the Site. However, it should be noted that the non-provision of these data may implies the impossibility of receiving the requested services. 

 

  1. PROCESSING METHODS 

The data processing made by the Controller is based, according to the Privacy Code, on the principles of fairness, lawfulness, transparency and the protection of the privacy and the rights of the User. 

Personal data are handled manually and/or by electronic means or automated for the time strictly necessary to achieve the purposes for which they were collected. 

Appropriate security measures are set up to prevent loss, unlawful and inappropriate use or unauthorized access of data. The Controller has adopted all minimum-security measures provided by law. 

Users’ data may be transferred to abroad countries, even non-EU countries, in compliance with the provisions of the legislation in force. 

 

  1. CATEGORIES OF RECIPIENTS AND PROCESSOR OF PERSONAL DATA AND DATA DISSEMINATION 

In order to achieve the purposes which personal data are collected for, the Controller may disclose by transmission to or appoint as data processors the following categories of subjects: IT service providers, such as for example direct marketing, internet service and cloud computing; subjects that are in charge of the warehouse logistics, as well as promotion, sale and delivery of the products and services of the Controller; customer care, firms and other subjects which provide customers with legal, fiscal, accountancy, financial, technical-organization, data processing and communication services; subjects which provide bank services, i.e. financial, insurance and credit recovery services; parent companies, controlled companies, subsidiaries, public authorities and supervising bodies. 

In order to get the complete list of data processors, the User may contact the Data Controller by the methods indicated under the following Section 6 “The data subject’s rights”. 

Personal data may be known by other parties appointed by data Controller or by the data processors in charge for processing the data, such as the staff in charge of the execution of orders, the administrative staff, the customer care offices, communication systems, the marketing department (if the consent has been given), informatic and management systems of the Site and other persons in charge of the supply of services of the Site and the technical and commercial personnel. 

No personal data collected in the Site shall be disseminate. 

 

For a complete information, please note that the Italian Data Protection Authority, in the performance of its duties, may request the Controller and data processors to provide information and to produce documents pursuant to Section 157 of the Privacy Code. 

 

  1. THE DATA SUBJECT’S RIGHTS 

In relation to the data provided, the individuals to whom the personal data refer – pursuant to Section 7 of the Privacy Code* – shall be entitled, at any time whatsoever, to obtain confirmation as to the existence or not of the data and to be able to find out what they contain and their origin, check the accuracy or ask for the same to be integrated, updated or rectified. Pursuant to the same Section, the interested party may ask for the data to be erased, transformed into anonymity or the blockage of any data that has been processed in breach of the law, as well as to raise opposition, in any case, for lawful reasons, its being processed. 

In order to exercise the above-mentioned rights the User will apply directly to the Controller, Unfiordisapone S.r.l., 

  • by post: Via Rugabella 8, 20122 Milano (Italia), or
  • by fax: 02 860068 or
  • by e-mail: info@unfiordisapone.com

If you wish more information concerning the Privacy Code and its regulation, we recommend you to visit the Site of the Italian Data Protection Authority. 

Italian Decree Law No. 196 dated 30th of June 2003 

 

 

 

PRIVACY POLICY 

 

Pursuant to Section 13 of the (Italian) Decree Law No. 196 dated 30th of June 2003, on the subject of personal data protection (hereinafter known as the “Privacy Code”), hereinafter it is provided the policy concerning the managing method for processing users’ personal data who have subscribed to the newsletter service of Unfiordisapone S.r.l. (hereinafter known as the “User” or jointly the “Users”) on this website www.unfiordisapone.com (hereinafter known as the “Site”). 

 

  1. DATA CONTROLLER

 

The Data Controller is Unfiordisapone S.r.l.,  with its registered offices located in Via Rugabella n. 8, 20122, Milano (Italy), VAT No. 09651930969 (hereinafter known as the “Controller”). 

 

  1. PURPOSES OF THE PROCESSING AND NATURE OF DATA PROVISION

 

Personal data voluntarily provided by the User during the subscription to the newsletter service, such as for example e-mail, may be used by the Controller with the explicit and specific consent of the User for the management of the related enrolment, which affords the automatic and free sending by e-mail of each new number of the newsletter, containing informative, commercial and/or promotional communication. 

The provision of data is voluntary and, in case of refusal, the User shall not have the possibility to subscribe and receive the newsletter.  

For a complete information, we inform you that pursuant to Section 130, Subsection 4, of the Privacy Code, the Controller could use the e-mail details provided by the User during the sale of a product or the supply of a service, for the offer of services similar to those which are sold and without the consent of the User. The User is entitled to refuse at any time the processing for free by means of the procedure as indicated under paragraph 5 below (the data subjects’ rights). 

 

  1. PROCESSING METHODS

User’s personal data shall be processed mainly in electronic format and in some cases even in paper format.  

User’s data shall be retained in the form which ensures the identification during the time strictly required for the purposes related to their collection and following processed and, in any case, within the terms of the legislation. 

Appropriate security measures are set up to prevent loss, unlawful and inappropriate use or unauthorized access of data. The Controller has adopted all minimum-security measures provided by law. 

Users’ data may be transferred to abroad countries, even non-EU countries, in compliance with the provisions of the legislation in force. 

 

  1. CATEGORIES OF RECIPIENTS AND PROCESSOR OF PERSONAL DATA AND DATA DISSEMINATION

In order to achieve the purposes which personal data are collected for, the Controller may disclose by transmission to or appoint as data processors the following categories of subjects: IT service providers, such as for example direct marketing, internet service and cloud computing; subjects that are in charge of the warehouse logistics, as well as promotion, sale and delivery of the products and services of the Controller; customer care, firms and other subjects which provide customers with legal, fiscal, accountancy, financial, technical-organization, data processing and communication services; subjects which provide bank services, i.e. financial, insurance and credit recovery services; parent companies, controlled companies, subsidiaries, public authorities and supervising bodies. 

In order to get the complete list of data processor, the User may contact the Data Controller by the methods indicated under the following Section 5 “The data subjects’ rights”. 

Personal data may be known by other parties appointed by data Controller or by the data processor in charge for processing the data, such as the staff in charge of the execution of orders, the administrative staff, the customer care offices, communication systems, the marketing department (if the consent has been given), informatic and management systems of the Site and other persons in charge of the supply of services of the Site and the technical and commercial personnel. No personal data collected in the Site shall be disseminate. 

 

  1. THE DATA SUBJECT’S RIGHTS

In relation to the data provided, the individuals to whom the personal data refer – pursuant to Section 7 of the Privacy Code – shall be entitled, at any time whatsoever, to obtain confirmation as to the existence or not of the data and to be able to find out what they contain and their origin, check the accuracy or ask for the same to be integrated, updated or rectified. 

Pursuant to the same Section, the interested party may ask for the data to be erased, transformed into anonymity or the blockage of any data that has been processed in breach of the law, as well as to raise opposition, in any case, for lawful reasons, its being processed. 

In order to exercise the above-mentioned rights the User will apply directly to the Controller, Unfiordisapone S.r.l. 

-by post : Via Rugabella 8 20122 Milano or 

-by fax : 02 860068 or 

-by e-mail : info@unfiordisapone.com 

 

(LOGO UNFIORDISAPONE) 

 

Shipment 

We ship to : Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Holland, Hungary,  Ireland, Italy, Latvia, Lithuania, Luxembourg, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden. 

 

Delivery time 

The products shipped are delivered indicatively and without any obligation on the part of the Seller, in the following terms: 

For deliveries in Italy, within 4-5 working days from the shipment; 

  • for deliveries to European Union countries, within 6-7 working days from the shipment;
  • for deliveries to non-EU countries, within 8-9 working days from shipment.

Shipments are made from Monday to Friday excluding public holidays. Any changes to the above terms will be promptly communicated by e-mail to the Client. 

 

Shipping policies 

Shipping costs are visible on the presentation page of our products. 

 

Shipping in the following Countries: 

Vatican CITY 

Croatia 

Liechtenstein 

Republic of San Marino 

Serbia 

Switzerland 

Norway 

can be perfomed with costs that will be communicated upon explicit request by writing to unfiordisapone@tim.it 

 

Payment terms 

For the payment of the purchased Products and the relevant shipment costs, the Client is entitled to use the following procedure: 

  1. Nexi payment circuit;
  2. Credit cards available on the Nexi payment circuit;
  3. Cash on delivery (only euro) with surcharge which will bespecified if this method of payment is chosen. 

 

5.Bank transfer at the following coordinates: 

Beneficiary: 

Unfiordisapone Srl 

Via Rugabella 8 20122 Milano 

IBAN IT 22P0623001627000046067742

Fax: + 39 02 860068 

e-mail: info@unfiordisapone.com